Whether you want brand awareness, new consumers, or higher customer lifetime value, measuring your marketing efforts helps you manage them.
Marketing analytics—tracking and analyzing marketing data—can be crucial to success. It can boost decision-making, campaign targeting, budget allocation, and efficiency for
better results.
4 Marketing Analytics Implementation and Use Steps
These four phases provide a basic introduction of using marketing analytics tools in marketing.
1. Set objectives
First, decide what you want to achieve with your new campaign or project and where you want to target in the client experience.
Goals can include brand exposure, targeting a new audience, motivating customers to click a link or join up for a newsletter, or increasing product sales. Knowing your goals will help you track them.
2. Determine what to measure and how
Once you know what your goals and objectives are, you can make a list of your key performance indicators, or KPIs. These are the numbers that will tell you how well your campaign or project did.
If you run an ad campaign to get people to click on a link and buy a product, your KPIs may include click-through and conversion rates. Make sure your CRM or ad platform can track your KPIs.
3. Execute your marketing strategy and gain insights
After your campaign, you have tons of data. Analyze the data to determine what succeeded with the campaign and what it says about your efforts or audience.
Many platforms today analyze raw data and present the results in simple dashboards. Look for patterns and responses to your initial inquiries while developing your goals and objectives to acquire data insights.
For instance, one creative may have a 25% click-through rate while another has 65%. This means the second ad had a stronger call to action, resulting in more clicks.
You may find that only 2% of website visitors from your ad made a purchase. Once on your website, they didn't buy because the product or service was too complex, expensive, or the link took them to the wrong page.
You may find that 100% of those who clicked on the ad bought your stuff but just 4% of those who saw it did. This suggests people want to buy, but your ad was confused, didn't clarify the value offer, or reached the wrong audience.
4. Use findings to optimize
After analyzing your data and extracting insights, you may design more focused and effective ads.
Following our previous example, you may only employ the second ad's creative for the following campaign as it got more clicks. You can also improve your product or service websites to make buying easier or more appealing. Some commercials can be rewritten to clarify the call to action.
Using your insights to optimize future marketing initiatives will help you target your customers with relevant products and services, boost your ROI faster, and streamline your efforts based on data rather than guesswork.
How Can Marketing Analytics Help?
By employing analytics to enhance your marketing initiatives, you will also be able to optimize your marketing budget by identifying the initiatives that generate the highest return on your investment.
Customer Understanding
Using data to market benefits customers overall. Data from them can help you better target your clients and give them unique experiences. More customisation boosts customer engagement and keeps them buying.
Analytics lets you understand client touch points and deliver the correct message at the right time through the right channel.
Optimize Channels
Tracking and analyzing your marketing efforts lets you see which channels are working best and which aren't.
These information can help you determine whether to engage customers on that channel differently or focus on other channels with a higher return.
Use Your Budget Better
Analytics will assist you improve your marketing efforts and optimize your marketing budget by revealing the initiatives with the highest ROI.
You may use marketing analytics data to track how your marketing dollars are being spent and how to avoid squandering them.
Link Marketing to Business Goals
You can better explain how your marketing activities affect your business by knowing your consumer base and how different campaigns or initiatives succeed.
Tell your story using data analytics to show leadership how your efforts affected client acquisition, new purchases, and ongoing revenue.
Gain an edge
Data-driven decision-making and a better knowledge of your efforts will always provide you an edge over competition. You may also compare your analytics results to your competitors or the industry to determine where you're doing well and where you need to improve.
Call-to-Action
For anyone that wants any further guidance, Clickacademy Asia is exactly what you need. Join our class in Singapore and enjoy up to 70% government funding. Our courses are also Skills Future Credit Claimable and UTAP, PSEA and SFEC approved. Find out more information and sign up here. (https://www.clickacademyasia.com/digital-marketing-measurement-and-analytics).
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